Improved Pricing structure
WutzNxt identified that the franchise pricing structure gave fitness members a bad experience. WutzNxt quickly adjusted the price structure to entice more referrals, keep existing customers happy, and special pricing for superfans.
Improved New Member Experience
After analyzing the business for the most important interaction, WutzNxt recommended adjustments to the fitness demo process to ensure prospective members enjoyed their time and wanted more.
Near Overnight Success
Within 2 months, the BODY20 franchise was transformed from barely covering operating costs to the most profitable franchise in the country with a 70% close rate on demos, anywhere from 15 to 30 new member referrals a month, a significant drop in operating costs, increased engagement on social media campaigns and a new website to bring in new customers - https://body20lakeoswego.com/.
